Data Analyst

JOB SUMMARY

Calero, the leading technology expense management solution for complex enterprises, is looking for an Invoice Billing Analyst in their UK office locations (Tunbridge Wells, Cannock or Edinburgh). Reporting to the Functional Work Centre Manager, Data, you will create and submit AP files to the customer(s) for payment in line with SLA/KPIs. You will be responsible for interacting with customer(s) and carrier(s) relating to invoice processing to resolve any items which prevent completion. You will also escalate open items to Service Operations Manager to resolve with appropriate Calero finance resource.

ESSENTIAL JOB RESPONSIBILITIES

• Ensure proper, timely and accurate invoice processing for assigned group of customers
• Implement customer requirements for GL Coding and Cost Allocations
• Partner with the carrier(s) to resolve billing disputes, manage and resolve disconnection notices
• Connect inventory information created from billing and/or provisioning details to support entire inventory
• Partner with Service Operations Manager to ensure support against customer objectives and needs

EDUCATION/SPECIAL LICENSES OR CERTIFICATION

• Bachelors’ degree in accounting, math, or analytical related field, preferred but not required

EXPERIENCE

• 1-2 years’ experience in accounting, finance or data entry type roles preferred

SKILLS

• Excellent customer service skills
• Attention to detail
• Agility to fast-paced environment
• Ability to prioritize and manage multiple responsibilities
• Demonstrates a sense of urgency and ability to meet deadlines

COMPETENCIES

• Excellent verbal, written, and non-verbal communication skills
• Lead by example by maintaining strong ethics, values, trust and integrity
• High emotional intelligence and critical/forward thinking
• Action oriented, results driven, and ensures accountability
• Customer focused
• Quality decision making
• Analytical skills
• Organizational skills and planning/priority setting
• Excellent ability to work collaboratively and confidentially with all levels in the organization

BENEFITS

• Private Healthcare for you and your immediate family
• Gym Membership at Nuffield Health or equivalent
• Life Insurance (pay out being 4 times your salary)
• Competitive Paternity and Maternity Package
• Team Building Budget and Employee Events
• Office Drinks, Snacks, Coffee etc.
• Volunteer Day
• Flexible Bank Holiday Policy

Please note that candidates must have the right to work in the UK now and in the future as Calero are unfortunately unable to sponsor visa applications or take over sponsorship of an employment visa at this time.