Data Analyst

Job Summary

Welcome to FCMS! We are looking for a professional and enthusiastic Data Analyst. The post-holder will work as a valued member of the Data Team based at Newfield House in Blackpool. They will work alongside other experienced team members and support our existing apprentice Data Analyst (Level 4 Higher Apprenticeship). Much of your time will be spent on site at Newfield House in Blackpool. However, there is an expectation that you will travel to our various operational sites to engage with the operational staff delivering services, as required. Some hybrid working may be considered.

Hours: 37 hours per week

Salary: £31,650 - £34,815 per annum (depending on experience)

Main duties of the job

The role itself will involve a wide variety of data extraction, data quality review, pattern analysis, root cause and reporting scenarios. A further part of the role will be to help us stabilise and automate many of the existing ETL processes. This will be accomplished using modern tools, so the Business Intelligence department can spend more time adding value through insight about the functionality of our business from the data it produces.

Job Responsibilities

1. Use all tools available (e.g. SQL (SSRS), Microsoft Power BI, Snowflake etc) to collate, filter and combine data and complete all weekly, monthly and quarterly reports in readiness for submission to commissioners and national bodies, in line with company requirements.
2. Support members of the Data Team, including during apprenticeships, to support learning and share ideas to improve the overall skills of each member of the team.
3. Build and maintain relationships with key stakeholders so that data confidence can be maintained and improved across the organisation.
4. Ensure management of all data tools and dashboards so that they remain accessible, relevant, accurate and usable.
5. Lead on data projects such as Power BI Training and Monthly Data Meetings.
6. When applicable, map new data sources and produce relevant and concise visuals so that these can be used by all relevant stakeholders.
7. Speedily and accurately resolve data quality issues, as and when these arise, and learn from where these occur to reduce likelihood of reoccurrence.
8. Work on own initiative to identify and interrogate data to identify trends and patterns that may lead to learning and wider business decisions.
9. Build a level of operational knowledge across the organisation to support meaningful conversations regarding future business decisions.
10. Work closely with the Quality & Risk team to ensure we maintain compliance with all information governance policies, for example Privacy by Design.
11. Identify ETL processes which have manual steps and work with the organisation and external partners to plan and build automated flows.
12. Have a willingness to learn and expand knowledge across all aspects of the job role.

Person Specification

Experience Essential

• Experience within a busy office environment.
• Experience of working with Microsoft Office IT systems.
• Able to demonstrate effective partnership/team working.
• Experience of data analysis including evidence of E.T.L. and the use of Power BI or similar.

Knowledge & Skills Essential

• Negotiating, networking and persuasive skills.
• Skills for communication with complex information and administrative matters, requiring developed interpersonal and oral/written communication skills.
• Ability to pull together comprehensive draft reports with supporting data.

Qualifications Essential

• A Levels or equivalent industry experience.

Values, Behaviours & Personal Qualities Essential

• Demonstrate professional integrity, civility and respect within the workplace.
• Ability to work on own initiative and organise own workload with minimal supervision, working to tight and often shifting timescales.
• Good sense of humour.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer Name: FCMS

Address: Newfield House, Vicarage Lane, Blackpool, Lancashire, FY4 4EW

Employer's Website: http://www.fcms-nw.co.uk/