Data & AI Governance Consultant

First Central; Haywards Heath; On-site; GBP 80,000 - 100,000

Job description

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.

Are you passionate about data and its potential to drive success? We're on the hunt for a dynamic Data & AI Governance Consultant to champion our groupwide approach for smart and practical data governance at First Central. You'll be the go-to expert, helping our colleagues see data as the treasure it truly is, ensuring we handle it with the utmost care and integrity.

You'll transform Data Governance policies and standards into easy-to-understand nuggets that guide our colleagues across the group. Most importantly, you'll bring the significance of effective Data Governance to life for everyone through captivating storytelling and a practical, business-focused approach to help empower colleagues at all levels to drive benefit from data in a safe, responsible and ethical way whilst maintaining appropriate freedom to innovate and experiment. You’ll also identify new ways of embedding a strong Data Governance culture, driving enhanced processes and behaviours, to continually improve the maturity of our Data Governance framework.

Could you fit the bill? We're big on working flexibly - you'll spend most of your time working from home, with occasional visits to the office. But of course, it’s your choice - if you prefer to be in the office more - that's good with us too. Our offices are located in Haywards Heath, West Sussex, Salford Quays, Manchester, and Guernsey; it’s your choice – if you live further afield, we’ll accept applications for remote workers!

If you're ready to shape the future of AI and data governance, ensuring technology is used as a force for good, we’d love to hear from you.

Core skills we’re looking for to succeed in the role:

• Strong understanding of data quality and metadata management
• Knowledge of AI ethics, fairness, bias detection, and explainability
• Ability to work with data scientists and engineers to ensure AI models are compliant and transparent
• Ability to translate complex regulatory requirements into business-friendly policies
• Strong problem-solving mindset to identify and mitigate governance risks
• Strong advisory and consulting skills to influence business leaders and technical teams
• Ability to bridge the gap between technology, compliance, data, and AI teams

What’s involved:

• You’ll support the delivery of the Data Governance Strategy (including Data Classification, Data Security, Retention, Access Control and monitoring) to enable the achievement of overall business ambitions and outcomes.
• You’ll work with colleagues across the business to regularly undertake Data Governance maturity assessments.
• You’ll aid in the identification and mitigation of all key data risks, working effectively with the Data Protection, IT Security, Risk, Data Architecture and Data Management functions.
• You’ll help to drive a culture of Data Governance by design, effectively engaging and partnering with colleagues across the business, enabling data innovation whilst ensuring auditability.
• You’ll aid in the facilitation of the Data Governance Council and the production of KPIs, including updates from other key data functions such as data quality and metadata management.
• You’ll promote a culture of agile working, accountability, continuous improvement and psychological safety within the team and across the business.
• You’ll identify engaging mechanisms to communicate key Data Governance themes effectively to colleagues across the business.

Experience & knowledge

• Experience in conducting enterprise-wide maturity assessments.
• Experience of developing data governance roadmaps, with an evidenced background of effective adoption into business processes.
• Good understanding of all aspects of data governance, including Data Classification, Data Security, Retention, Access Control, and monitoring.
• Experience of taking complex information and translating it into easily digestible information for less technical colleagues.
• Experience of building strong mutually beneficial relationships across a business.
• Experience of supporting cultural change in the way data is used and governed in businesses.
• Some understanding of Data Quality and Metadata Management capabilities would be advantageous.
• Experience of General Insurance practices and processes would be advantageous.

Skills & Qualifications

• Pragmatic and Practical with ability to tailor principles and standards to appropriate situations and audiences in an engaging way.
• Effective communication, for example conveying information to diverse audiences in a way that is easily understood and actionable.
• Creative thinking, for example framing new ways of thinking about data governance to drive adoption.
• Collaboration, for example driving group discussions to consider and agree current maturity scores with business and technical colleagues.
• Relationship management, for example creating relationships and building trust with internal and external stakeholders quickly.
• Storytelling, for example by creating a consistent storyline for better understanding and engaging with data governance topics.

What can we do for you?

People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, and supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here.

Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.