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Damp Project Support Officer

TN United Kingdom

London

On-site

6 days ago

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An established industry player is looking for a Damp Project Support Officer to join their Repairs and Investment Team. This role is pivotal in providing administrative and project support for damp-related works and housing maintenance projects. You'll be responsible for ensuring smooth service delivery, coordinating resident communications, and managing contractor work orders. The ideal candidate will possess strong organisational skills, proficiency in Microsoft Office, and excellent communication abilities. This opportunity offers a supportive work environment focused on customer satisfaction and compliance, making it perfect for those looking to make a meaningful impact in housing services.

Strong organisation and time management skills are essential.
Experience in writing reports and handling resident queries.

Coordinate resident communications and manage contractor work orders.
Assist with budget planning, procurement, and invoicing.

Organisation Skills

Time Management

Verbal Communication

Written Communication

Report Writing

Team Coordination

Resident Liaison

Microsoft Office

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Location: Greenwich, London
Salary / Pay Rate: £18.27 PAYE
Job Type: Full-time, Contract

The Role

Our client is seeking a Damp Project Support Officer to join our Repairs and Investment Team. This role involves providing administrative and project support for damp-related works and housing maintenance projects, ensuring smooth service delivery and excellent customer experience. You will coordinate resident communications, manage contractor work orders, handle reports and budgets, and assist with compliance and performance tracking.

Key responsibilities include:

Acting as a damp and mould liaison, working closely with residents and surveyors.
Coordinating works orders to ensure projects are completed efficiently.
Supporting data collection, performance monitoring, and reporting.
Managing email inboxes, calendars, and correspondence.
Assisting with budget planning, procurement, and invoicing.
Liaising with contractors, consultants, and internal teams to facilitate projects.
Ensuring compliance with health & safety and council policies.

The Company

Our Client is committed to maintaining high-quality housing services and ensuring safe, well-maintained homes for residents. We focus on customer satisfaction, compliance, and efficiency, providing employees with a supportive and professional work environment.

The Candidate

The ideal candidate will have:

Strong organisation and time management skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Ability to manage a busy workload while maintaining high accuracy.
Experience in writing reports, handling resident queries, and coordinating teams.
Experience working with residents, councillors, and stakeholders
Knowledge of housing repairs and asset management
Understanding of procurement and budget tracking

How to Apply

To apply for our Damp Project Support Officer role, please submit your application via the contact details provided. Alternatively, email your CV directly to lcuppello@novaxrecruitment.com or call 0161 241 0370 for more information.

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