Customs Operations & Compliance Specialist FTC

Customs Operations & Compliance Specialist FTC

This is a 12 month contract

We're Kingfisher, a team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. We aim to become the leading home improvement company and grow the largest community of home improvers in the world.

At Kingfisher, our customers come from all walks of life, and so do we. We ensure that all colleagues, future colleagues, and applicants are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

Your role as a Customs Operations and Compliance Specialist will focus on ensuring customs compliance and risk management. The role's purpose is to ensure that robust governance and controls are maintained and, where needed, improved throughout the business to ensure continued customs compliance.

What's the job

• Support with the day-to-day management of customs operations.
• Identify and communicate issues arising from queries to the Customs Manager for wider consideration, including changes to systems or processes.
• Liaise with customs brokers and 3PL's as required.
• Support Customs Compliance by maintaining and updating a system of control governance.
• Ensure Kingfisher complies with all customs and international trade regulations, UK/IE laws, and Kingfisher guidelines.
• Create, maintain, and record customs process documentation, as well as work instructions, in accordance with management approval.
• Collaborate, support, and work with the Customs Manager & team colleagues to ensure compliance and customs processes are developed and maintained.

What you'll bring

• Experience/knowledge of customs operations.
• Excellent Excel skills and good experience of other Microsoft Office programmes, for example, PowerPoint, Access, Word, etc.
• Strong verbal and written communication skills.
• Strong team player.
• Ability to work under pressure and to support others who are under pressure.

Our Values

Be Customer Focused - constantly improving our customers' experience

• I listen to my customers.
• I use available data to help make decisions.

Be Human - acting with humanity and care

• I do the right thing.
• I am respectful.

Be Curious - thrive on learning, thinking beyond the obvious

• I build and share new ideas.
• I try new things and share my learnings.

Be Agile - working with trust, pace and agility

• I have courage to be creative.
• Done is better than perfect; I aim for 80/20.

Be Inclusive - acting inclusively in diverse teams to work together

• I embrace allyship.
• I have self-awareness and a desire to learn.

Be Accountable - championing the plan to deliver results and growth

• I own my actions.
• I understand the Kingfisher plan and how it relates to my role.

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.