Customs Manager

Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday
Shift times: 0900 - 1700
Location: Rugby - CV23 0XF

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Customs Manager to play a vital role managing the Customs and NDNS teams within the Control Tower facilitating the movement of orders cross border for the customer.

A TYPICAL DAY MAY INVOLVE

• Lead the Customs team managing Export & Import activity along with query resolution, Proof of Exports and tax queries.
• Lead the NDNS team managing document checking activity along with vendor relationships, training and bookings.
• Accountable for Engagement, Employee development and Succession planning across the Customs & NDNS teams.
• Responsible for the relationship with Planning, Hauliers and Warehouse to manage the cross border movements and queries.
• Responsible for broker management, engagement and regular reviews of performance.
• Managing a team of three direct reports.

THIS ROLE WOULD SUIT PEOPLE WHO HAVE

• Experience in Supply Chain division, ideally with a retail customer.
• Experience in Customs Operations, ideally between UK and EU.
• Customer interaction and relationship management skills.
• People Management experience.

WHY JOIN US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Yearly bonus
• Travel to customer Head Office in the UK and Abroad
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more.

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're committed to building a workplace that embraces the skills and experiences of all and where everyone can bring their true selves to work.

As proud holders of the Armed Forces Covenant, we recognise the value that ex-service personnel bring and are committed to support our veterans into employment.

We ensure that all our resourcing activities are fair, transparent and consistent.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.