Customs Declaration Clerk

P&O Ferrymasters Ltd; Dover; On-site; GBP 25,000 - 28,000; Full time

Job description

Customs Declaration Clerk

Join our team if you're looking for a challenging and rewarding career! P&O Ferrymasters are looking for a Customs Declaration Clerk to join us in Dover, Kent.

Fantastic benefits include:

1. Competitive Salary: £25,000 - £27,500 per annum (depending on experience).
2. Company pension scheme
3. Free on-site parking
4. Benefits: Company pension, P&O Ferries travel discounts, Employee Assistance Scheme, and an employee wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.
5. Hours: This is a full-time role working Monday to Friday with a rotating Saturday shift (currently one week in three or four, after working a Saturday you will have a day off in the following week). Shifts are 0700hrs to 1500hrs and 0900hrs to 1700hrs.

Your role:

As the Customs Declaration Clerk, you will assist the Customs Declaration Manager in achieving team objectives and delivering service excellence to our clients. You will be part of a highly dedicated team of Customs professionals, responsible for delivering the highest quality of service to an internationally dedicated client base. You will be responsible for ensuring customs declarations are processed in a timely manner and ensuring any queries are dealt with as soon as possible.

Other key responsibilities:

1. Recording and reviewing customs declaration requests from clients
2. Updating systems with all relevant customs declaration information in an effective and efficient way
3. Recording details of duties paid by P&O Ferrymasters and ensuring recovery from clients
4. Liaising with clients to ensure their customs declaration needs are met
5. Ensuring sufficient information is received and shared with the carriers to maintain a smooth delivery service to the final destination and avoid delays

About you:

As the successful Customs Declaration Clerk, you will have knowledge of CDS (Home use entries, IP, Simplified Frontier Declarations), Destin8, and CNS (Compass), as well as an understanding of Microsoft software. You will have excellent organisational skills, including the ability to prioritise and manage your own workload. You will also show attention to detail and accuracy, with the ability to deal with large amounts of information and quickly adjust with decisiveness and integrity. Excellent communication and influencing skills (both verbal and written) are essential. The ability to speak another European language would also be an advantage.

Who are we:

We are P&O Ferrymasters, and we work with some of the largest companies in the world to ensure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean, and our routes cover road, rail, and sea. We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World, one of the largest global logistics companies in the world; at any one time, 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

Do you have what we're looking for? And does this Customs Declaration Assistant role sound like the perfect opportunity for you? We hope so - in which case, now's the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!

Please check your email inbox and spam/junk mail folder for any email correspondence regarding this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please.