Customs Broker

Customs Broker - £30-40K DOE

Hours: 9am - 5.30PM Mon-Fri (Flexible)

23 Days holiday + Bank holidays

Healthcare

Sick pay

Holiday buy back scheme

Free Parking

Pension

Salary protection insurance

Free Takeaway Fridays

Company events

Company Overview

Worldwide prestigious specialist transportation company with over three decades in the industry looking after some of the worlds most luxurious and rare vehicles are seeking an enthusiastic and passionate experienced Customs Broker to join their team in rural Suffolk, near Bury St Edmunds. Due to the location, it is essential that you can drive here.

The Role

As a Customs Broker, you will be the primary point of contact between internal stakeholders, ensuring exceptional service delivery and maintaining strong relationships. You will coordinate customs services, address queries, and collaborate with internal teams to meet client needs effectively. This is a fun and relaxed company that works hard and plays hard; they will actively encourage growth and give you all the support to achieve this.

Key Responsibilities

1. Customs Clearance: Completing the customs entries from start to finish for both import and export. Raising T-Forms for European trucking and discharging T-Forms for import movements.
2. Tailored Solutions: Engage with internal stakeholders to understand their specific needs, budgets, and timelines, proposing tailored solutions.
3. Service Coordination: Managing customs schedules for Bonded Warehouse, T-Form and IPR authorisations as well as managing IPR authorisations for clients including quarterly returns.
4. Documentation Management: Liaising with internal stakeholders to ensure receipt of required documentation for the completion of customs declarations.
5. Customer Service: Take ownership of client issues, responding promptly and efficiently to resolve any concerns.

Skills Needed

1. A minimum of 2 years experience working within the customs industry.
2. A knowledge of Destin8 and CNS Port Systems.
3. Use of Sequoia or similar customs software.
4. Be conversant with paperwork requirements for import and/or export of goods by sea, road, and/or air worldwide.
5. Be used to working under pressure.
6. Excellent IT and Communication Skills.