Customs Administrator (part-time)

Den Hartogh; Stockton-on-Tees; On-site; GBP 20,000 - 30,000

Job description

Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Our family-owned company, founded in 1920 in the Netherlands, is strongly committed to safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that contribute to an efficient supply chain.

With a presence in 58 locations across 28 countries, our team of over 2,700 dedicated professionals operates a modern fleet, including 25,000 tank containers, 4,900 dry bulk containers and dry bulk trailers, 575 road tankers, and nearly 900 trucks. Join us and be part of a dynamic and forward-thinking team!

The Role
This is a part-time role, 22.5 hours per week to be worked from Wednesday to Friday.

Working with the account management team you will be supporting with documentation relating to the export and import of goods – liaising with colleagues, resolving issues, and escalating as appropriate. Working with multiple internal functions and shipping lines to coordinate customs compliance, processing clearance documentation, ensuring the accurate registration of the customs formalities in both internal and external supplier systems UK and EU.

Successful candidates

1. Will have strong organisational skills, be an excellent communicator and eager to understand all aspects of our business.
2. Responsible for processing customs documentation, ensuring all shipping lines and port-based systems are accurate to enable customs compliance.
3. Cross checking validity and accuracy of documentation and checking customs/shipping documentation, resolving queries, and ensuring records are accurate and up to date.
4. Liaising with Account Managers to ensure they are provided with correct and up to date information on customs procedures.
5. Taking responsibility for the documentation relating to the export and import of goods worldwide - processing clearance documentation.
6. Advising on the documentation necessary for direct import/export, transit movements.
7. You will strive for continuous improvement and proactively streamline internal processes to ensure complete customer satisfaction.
8. Engage in CPD activity to develop your knowledge on customs processes.

What we offer

• A position in the centre of operations. It could be your ambition to develop into a customs expert or progress into one of the many other career opportunities in our company.
• A workplace where we believe in giving trust, responsibility and taking ownership.
• A dynamic environment with a strong focus on operational excellence. Ambition, improvement, and fun in business are part of our DNA.
• Attractive Den Hartogh benefits package including competitive salary, excellent pension and life assurance scheme, 25 days holiday (pro-rated), cycle to work scheme (salary sacrifice), Benefit Hub, Help@Hand scheme and employee assistance programme.

How to apply
Please apply via the link on this page. For more information about the role, please contact Sarah Langridge, HR Co-ordinator ([e-mail]).