Customs Administrator

DHL Supply Chain; Northern Ireland; On-site; GBP 25,000 - 35,000; Full time

Job description

Contract Type: Permanent (Full-Time)
Shift patterns: Nights / third shifts 6pm - 6am week 1 Sun, wed, Thursday week 2 -Mon Tues fri, sat
Grade: RCS O
Location: Mallusk
Closing date: 22.4.25

DHL, an award-winning leading supply chain business, is seeking a Customs Administrator to play a vital role providing administrative support to the team and delivering excellent customer service.

WHAT DOES THE ROLE ENTAIL?

• Providing customers with the clearance required to move stock between borders
• Liaising with internal and external parties to transfer key documents and data for movement
• Answering all queries from customers when required
• Informing relevant parties of any issues with customs/DAERA
• Ensuring shipments are cleared and processed to move in time, ahead of planned sailings
• Utilizing different software applications for efficiency, primarily Microsoft Office

WHAT DO WE NEED FROM YOU?

• Fluent English essential
• Strong knowledge of IT systems essential
• Proficient in the use of Microsoft packages to include Word, Excel, PowerPoint essential
• Experience in a customs function is desirable
• Knowledge of end-to-end customs process is an advantage
• Logistics experience is desirable
• Broad understanding of the logistics and Supply Chain industry within Ireland is desirable

WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
On-site benefits: free parking, canteen provisions
Free confidential 24/7 GP service
Hundreds of discounts (including retail, childcare + gym)
Affordable loans & enhanced pension scheme
24/7 employee support service for you (+ family) with access to free counselling and much more: DHL Benefits

OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: Diversity at DHL

BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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