Customer Training Coordinator/Instructional Designer

Adecco; London; On-site; Full time

Job description

Customer Training Coordinator/Instructional Designer

Job Title: Customer Training Coordinator/Instructional Designer

Location: Farringdon, London

Pay: £18-22phr

Contract Details: Temporary, 3 months with extension and Temp to Perm opportunity

Working Pattern: Monday - Thursday 9am - 6pm

Responsibilities: Are you ready to make a difference in customer training? Join our team as a Customer Training Coordinator/Instructional Designer! You will be at the forefront of designing and delivering impactful training programmes for our customers. Your role will include:

1. Plan and organise Training: Set up and manage both online and in-person training sessions that resonate with participants.
2. Design Courses: Create and update engaging training materials and courses, ensuring effectiveness and relevance.
3. Gather Feedback: Attend live sessions to collect valuable feedback from participants, using insights to enhance future training.
4. Manage Projects: Oversee various training-related tasks and projects, ensuring smooth operations and timely execution.
5. Event Management: Handle logistics for training events, including venue bookings and schedule coordination.
6. Collaborate with Teams: Work alongside other departments to align training programmes with organisational and customer needs.

Key Skills Needed: To excel in this role, you will need:

1. Project Management: Proven ability to juggle multiple tasks and projects efficiently.
2. Instructional Design: Experience in developing educational content and training materials.
3. Communication: Strong communication skills to connect with customers and team members effectively.
4. Organisation: Excellent organisational skills for managing event logistics and course content.

Ideal Background: We're looking for candidates with:

1. Experience in training and development, instructional design, or project management.
2. Familiarity with event management and customer feedback processes.

If you're passionate about creating learning experiences that inspire and educate, we want to hear from you! Apply now to join our dynamic team and help shape the future of customer training. Your creativity and expertise could be the key to unlocking new potential in our training programmes!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.