Customer Technologist

D R Newitt & Associates; Northfleet; On-site; GBP 30,000 - 50,000; Full time

Job description

Join a leading food company as a Customer Technologist, where you'll manage and deliver the technical agenda while building strong relationships with key retail customers. This role involves supporting product quality, ensuring compliance with customer requirements, and driving new product development. You will also monitor KPIs, manage product rejections, and collaborate with various teams to ensure continuous improvement.

Key Responsibilities:

1. Provide technical support to key retail accounts.
2. Foster strong relationships with retail technical teams.
3. Monitor product quality and address complaints or issues.
4. Engage in quality management initiatives and maintain accurate specifications.

Qualifications & Experience:

1. Degree in Food Technology.
2. HACCP Level 2 (essential).
3. Minimum 1 year experience in a food technical/customer-facing role.
4. Proficiency in Microsoft Office.

Benefits:

1. Hybrid working options.
2. Internal development programs.

If you are passionate about food quality, customer relationships, and continuous improvement, I love to hear from you.