Customer Support Business Apprenticeship

Customer Support Business Apprenticeship

Company: Safran Landing Systems
Job field: Customer services and support
Location: Gloucester, England, United Kingdom
Contract type: Apprenticeship
Contract duration: Full-time

Starting Salary: £17,922
Starting Date: September 2025
Entry Requirements: Minimum of 5 GCSEs with a Grade C/5 or above in Maths, English and Science (or predicted for 2025). Please ensure this information is clearly listed in your application.

The Future of Aircraft Design, Pioneered by you

What will you get as a Customer Support Apprentice at Safran?
You'll work with industry leaders and the latest equipment, gain valuable experience in aircraft production, and collaborate with the brightest minds in aerospace engineering. You'll be part of a knowledgeable, innovative, and diverse team on interesting and sustainable projects. There will be opportunities to learn and progress with significant investment in the site, making it an exciting time to join our growing local team. You will enjoy Friday afternoons off, as we have a 4.5 working day week. Additionally, you can choose from a wide range of flexible benefits, including cycle to work, technology savings, retail discounts, healthcare, sports clubs, 25 days holiday, up to 8% pension contribution, profit share, and shares.

The Customer Support Apprenticeship Programme:
Your apprenticeship will follow a structured Level 3 Business Administrator Apprenticeship, delivered at South Gloucestershire and Stroud College. You will also spend time in other departments on placement rotations to support your individual training needs according to your Development Plan. This qualification will provide you with practical skills in various customer-focused business administration topics, including project management and relationship management.

Complementary Description

At Safran, we understand that diversity and inclusion make teams stronger and more effective. We are committed to fair and equitable employment practices for everyone. We encourage candidates to apply even if they do not meet 100% of the criteria outlined in the advert, as we value a variety of skills and experiences relevant to the requirements of this role. We will consider all applicants who meet the minimum requirements regardless of their age, identity, or background. If you would like to discuss any reasonable adjustments to the application or hiring process, please get in touch for an informal chat. We will respond to your request for assistance as soon as possible.

Note: Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check.

Specificity of the Job

What do I need?
You will have a keen interest in science and engineering and demonstrate a methodical and thorough approach to work. You will possess excellent problem-solving abilities and be a confident communicator with strong interpersonal skills. The role requires a motivated, hardworking individual with excellent planning and organizational skills. The ability to work effectively as part of a team and independently will be key to your success. Successful candidates will need to have achieved, or expect to achieve, at least 5 GCSEs, including Math and English, Grade A-C or 5-9, Science, and a technology subject.

Time will be shared between the Safran Landing Systems Services site and the Training Provider's site, both located in Gloucester.