Customer Support Assistant

NW Recruitment Services are looking to recruit a Customer Support Assistant for our industry leading client in the Accrington area.

This is a crucial role in ensuring smooth operation of our client's business and requires keen attention to detail, excellent communication skills and the ability to effectively multitask.

Roles and Responsibilities:

1. Communicate with customers over the phone, via email and face to face
2. Maintain and update spreadsheets
3. Maintain and update CRM systems with customer details and orders
4. General administrative duties

The ideal candidate will:

1. Have strong customer service skills, with the ability to build long term relationships with colleagues and customers
2. Have excellent administration skills with high attention to detail
3. Be organised and self-motivated with the ability to work in a fast-paced environment
4. Be computer literate with a working knowledge of the Microsoft package

Hours of Work:
Monday to Thursday 8:30am til 5pm. Fridays 8:30am til 4pm

Job Info
Job Title: Customer Support Assistant
Company: CV-Library
Location: Blackpool, Lancashire
Posted:
Closes: Jan 10th 2025
Sector: Manufacturing & Surveying
Contract: Permanent
Hours: Full Time