Customer Support Administrator

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Customer Support Administrator, Poole, Part Time - Temporary £26,000 FTE

As a Customer Support Administrator, you will be working for a well established client in the Poole area providing support to the sales team.

As a Customer Support Administrator you will be:

• Maintain and update the sales database, ensuring accurate information.
• Plan and coordinate engineer schedules, customer visits, and diaries.
• Process sales orders, generate quotations, and manage order confirmations and dispatch communication with customers.
• Provide administrative support to the Customer Service team, including handling incoming calls and emails, and covering for colleagues when required.

As a Customer Support Administrator you will have:

• Experience in Microsoft Office (Word, Excel, Outlook)
• Essential experience in customer service and office administration
• Strong organizational skills, attention to detail, and customer-focused approach
• Experience with CRM/ERP systems and database management is a plus
• Good communication skills, calm under pressure, and a technical or sales/support-driven mindset desirable

If you are ready for your next role as a Customer Support Administrator and feel that you have the relevant experience, please get in touch with Claire at Rubicon on 01202 688542.