Competitive
Job type:
Permanent
Purpose of Role:
To ensure the effective delivery of customer service to fleet stakeholders with a specific focus on the customer stakeholder/front line delivery, maintaining SLA/KPI achievement for all customer processes & procedures, and overall customer success across the business. To actively monitor customer feedback and challenge the business to improve where appropriate. To ensure that all statutory requirements are met at all times.
Key Accountabilities:
Performance Measures:
This role would suit someone who:
By sending us your CV, it will be directed to the relevant consultant that specialises in your industry sector and skill set.