Customer Success Manager (Enterprise)

Team Manager at Hays | National Technology Sales

Enterprise CSM Opportunity | Global SaaS Business

Your New Company

An exciting opportunity with a global SaaS company. Established in APAC 10 years ago, they are in a high growth phase and are now a market leader in their space. They are expanding in the region and are seeking a new Enterprise Customer Success Manager to join their team in their Melbourne or Sydney office.

Your Role

As a Customer Success Manager, you will be responsible for maintaining strong relationships with high-value enterprise clients, supporting their experience with products and services, achieving account growth (upsell), and retaining the license long-term (renewal).

Qualifications and Skills Required

• Multiple years proven success in a Customer Success Manager role
• Experience managing Enterprise accounts
• Experience achieving account growth targets
• Proven track record of engaging with C-Suite across an Enterprise-level client base.

What On Offer

• Attractive Base + Super + Bonus structure.
• Benefits Program
• Hybrid Working Model: 1 day a week in the office

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to us, or call us now.

Seniority level: Entry level

Employment type: Full-time

Job function: Customer Service, Sales, Information Technology, Software Development, IT Services, IT Consulting, Technology, Information and Media