Customer Success / Campaign Manager - Email Marketing Tech

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Customer Success / Campaign Manager - Email Marketing Tech, London

Client:

Ultimate Asset

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Campaign Manager / Customer Success Manager - Email/Performance Marketing Tech

Up to £55k base + 10-15k OTE (maybe some flex for the right candidate)

This tech genuinely helps brands increase online sales!

90% of website traffic is anonymised and brands are unable to engage them meaningfully; this tech allows brands to engage them across channels, winning new customers and retaining existing ones – it's making money for the brands!

500+ employees globally, with 60 in the UK – they’re a very successful and well-known martech company set to continue to grow next year!

Exciting Bits:

• It’s a product that definitely works and drives attainable revenue for clients; brands like Clarks, Clarins, and Uniqlo use it.
• Great leadership + they are very good at promoting internally.
• Very good company benefits and office culture; they treat their staff really well.

The Role:

• This is a customer success manager role focused on improving customer outcomes, looking at campaign data and coming up with solutions to improve on them.
• The primary aim is to keep the account by doing a good job with the client.
• Being the day-to-day go-to person for the account.
• This role is not commercial; it is not upselling or renewing the accounts.
• This role best suits someone with a few years' experience as a customer success manager, customer success associate, or campaign manager from another performance marketing tech stepping up.

Requirements:

• You should come from a similar customer success or campaign manager role from a SaaS performance marketing tech.
• You should have a strong knowledge of performance marketing, including the key metrics.
• You should be able to analyse performance marketing data and be able to spot how to improve said campaigns.
• Ideally, you will have experience working with retail, ecommerce, fashion, or luxury brands.
• Can come into the London office x3 days a week.