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Customer Services Supervisor
LinkPoint Resources Limited
London
On-site
GBP 45,000
Full time
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Job summary
An established industry player is seeking a Customer Service Supervisor to elevate customer experiences. This role involves showcasing the brand's premium offerings, managing customer interactions, and ensuring satisfaction through effective communication. You will be responsible for updating the CRM system and maintaining strong relationships with customers. If you have a passion for high-end service and a proven track record in customer relations, this is your chance to shine in a dynamic environment that values excellence and teamwork. Join a team dedicated to providing outstanding service and enjoy a competitive salary along with great benefits.
Benefits
Qualifications
- Experience in high-end retail or hospitality as a Customer Services Supervisor.
- Strong communication and interpersonal skills are essential.
Responsibilities
- Showcase the brand's benefits to customers.
- Update CRM with customer details and ensure excellent service.
Skills
Tools
Job description
Job Title: Customer Service Supervisor
We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Supervisor to work for a leading high-end brand.
Salary: £45,000 per annum + Pension + Medical + Other Great Benefits
Work Schedule: Covering 7.5 hours a day, 5 days per week, on a rotating shift: Monday to Sunday 9.30 am - 9.00 pm.
- Showcase the brand and its many benefits and features to current and future customers
- Update the CRM system with customer details and requests
- Ensure customers have an excellent customer experience
- Keep stakeholders updated with progress
- Experience within high-end retail, hospitality or hotels
- Experience as a Customer Services Supervisor offering superior customer service face-to-face
- Excellent communications and interpersonal skills
- Experience building and maintaining relationships with current and potential customers
- Experience using MS Office and CRM system
- Team player
- UK/EU Driving licence and driven for over 2 years
Are you enthusiastic about the Customer Service Supervisor’s job? Send us your CV in a Word format today.
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