Customer Service Underwriter

Do you have a passion for Customer Service and great attention to detail? Red Recruitment is excited to be recruiting a friendly Customer Service Underwriter for a fast-growing, people-focused insurance company in Bristol. This is a fantastic opportunity to work with a great team of people and learn great skills as you do it. If you love talking to people and would like to work for a great company in Bristol, we'd like to speak with you!

The salary for this position is up to £25,000 per annum.

Package and Benefits of a Customer Service Underwriter:

1. Salary: Up to £25,000 per annum
2. Location: Bristol
3. Contract: Permanent
4. Hours: 35 hours, Monday - Friday, working rotating shifts between 8:00am - 6:00pm, 1 in 4 Saturdays 9am-12.30pm
5. Hybrid working after training (Typically 9 months) - work from home 80% of the time!
6. Annual pay review
7. 25 days annual leave + bank holidays + buy more holidays if you love to travel
8. Full training provided to obtain a CII Diploma
9. Plenty of opportunities to progress and learn
10. Health and Wellbeing plan - cashback for dentist, opticians, physio and more
11. Employee Assistance Programme
12. Contributory pension scheme, up to 20%, including your 8% contribution
13. £20 contribution to a monthly gym membership - subject to terms
14. Access to savings at High Street brands
15. Unlimited access to £500 Refer a Friend bonus scheme
16. Opportunity for funded Chartered Insurance Institute learning and professional development
17. Employee discounts on a range of NFU Mutual Insurance products.

Responsibilities of a Customer Service Underwriter:

1. Providing exceptional service to customers by dealing with requests about customer policy, insurance renewals, and mid-term adjustments
2. Interacting via live chat as well as through telephone calls
3. Considering customers' requirements and developing long-lasting relationships by building rapport
4. Actively responding to customers and going above and beyond to help them
5. Working as part of a great team!

Skills and Experience of a Customer Service Underwriter:

1. Experience in a customer service role
2. Great communication skills with a friendly and approachable telephone manner
3. Customer-focused, with strong attention to detail
4. Self-motivated but a great team player
5. Ability to make rational and logical decisions in a fast-paced environment
6. Determination to always achieve high quality, even when challenged and working under pressure

If you're a hardworking individual and you'd like to work as a Customer Service Underwriter in Bristol, please apply!

Red Recruitment (Agency)