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Customer Service Specialist

ZipRecruiter

London

On-site

GBP 100,000 - 125,000

Full time

30+ days ago

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An established industry player is looking for a dedicated Customer Service Specialist to enhance customer satisfaction. In this dynamic role, you will assist customers by providing detailed product and service information while resolving technical issues. Your ability to communicate effectively and troubleshoot problems will be vital in ensuring a seamless customer experience. Join a supportive team where your contributions will directly impact customer loyalty and satisfaction. If you are passionate about helping others and thrive in a fast-paced environment, this opportunity is perfect for you.

Strong customer service skills with the ability to resolve issues effectively.
Excellent communication skills for clear customer interactions.

Handle customer inquiries and complaints with professionalism.
Troubleshoot and resolve product issues efficiently.

Customer Service

Problem Solving

Communication Skills

M&C are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions

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Customer Service Specialist

ZipRecruiter

London

On-site

GBP 100,000 - 125,000

Full time

Job summary

Qualifications

Responsibilities

Skills

Job description