Customer Service / Sales Advisor

We are working on behalf of a company in Kent who is looking for a Customer Service/Sales Advisor.

6-month fixed term contract with the possibility of extension.

Must have experience in:

1. Great Customer Service background
2. Able to work alone
3. Able to work in a team
4. Able to communicate with the external team
5. Taking orders over the phone
6. Sorting deliveries with drivers and customers
7. Opening new accounts
8. Processing orders via customer accounts
9. Accounts Management/Updating

The company uses AXAPTA, but full training on this will be given.

Hours of Work:

Monday - Thursday 8am - 5pm and Friday 8am - 4pm.

We're on the lookout for a fantastic Customer Service & Sales Advisor who enjoys speaking with people over the telephone and who will provide a professional, efficient, courteous service answering queries and providing information about the company's products, pricing, and delivery information to our customer base. Self-motivated with a positive approach, they will support our external sales team as an internal point of contact for customers, ensuring their requirements are fulfilled and expectations are met. In this varied role, they will process orders and price enquiries, pro-actively follow up on open quotations, and be on hand to resolve customer concerns ensuring that all details are accurately recorded.

The package:

1. Christmas / New Year Closure
2. Onsite free parking!
3. After 12-week probation period:
1. Company contributory pension of 4%
2. Corporate work wear
3. Occupational short and long term Sick Pay
4. Annual flu-jab
5. Employee Assistance Program
6. On-line retail discounts & savings, including high street supermarkets and holidays!
7. Gym discounts
8. GP Access 24/7
9. Life Assurance
10. Long Service Awards