Customer Service Representative - Uncapped Commission

Customer Service Representative - Uncapped Commission

Where: EE North Tyneside OR EE Gosforth
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission
Start Date: April 2025 onwards

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience in building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discussing the right products for them.

What’s in it for you?

1. A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
2. Online GP – Access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
3. Market leading paid carer’s leave, up to 2 weeks off for carers to support colleagues caring for family or friends who are disabled, ill or elderly.
4. Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
5. Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
6. Support in carving your own career path with opportunities for development.
7. Season Ticket Travel Loan – funds to pay for your travel to and from work upfront.
8. Volunteering days to give back to your local community.
9. Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?