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Customer Service Representative - Uncapped Commission

EE

Swansea

On-site

GBP 25,000 - 26,000

Full time

9 days ago

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Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic Sales Team in Swansea. This role is perfect for confident communicators who enjoy connecting with people and helping them find the right products to enhance their digital experiences. With a competitive starting salary and opportunities for growth, this position offers a supportive environment where you can develop your career. Enjoy a range of perks including online GP access, generous family leave, and discounts on products. If you're ready to make a difference and thrive in a collaborative team, this is the opportunity for you.

Benefits

Online GP access
Paid carer’s leave
Family leave
Product discounts
Career development support
Volunteering days
Optional Private Healthcare
Optional Dental Insurance

Qualifications

  • Confident communicator with a knack for building relationships.
  • Experience in customer service or sales is a plus.

Responsibilities

  • Engage with customers over the phone to enhance their digital lives.
  • Discuss and recommend suitable products tailored to customer needs.

Skills

Customer Service
Sales Skills
Communication

Job description

Customer Service Representative - Uncapped Commission

Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82

Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Swansea.

What’s in it for you?
A great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
Family Leave - Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
Volunteering days, so you can give back to your local community.
Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

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