Customer Service Representative/ Trainee Account Manager (M/F/D)

Fastenal Europe, Ltd.; Coventry; On-site; GBP 26,000; Full time

Job description

Salary/Rate

£25,500 annum. Excellent in-house training and future prospects. Over 95% are promoted from within.

Location

Coventry

This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales roles in the future.

We are looking for approachable, all-rounder supply chain support, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role.

A full UK driving licence is required as you'd be driving with a company van.

Key responsibilities will include:

Customer Services:

Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, and providing customers with updates. IT skills would be advantageous.

Warehouse:
Picking, packing, receiving, cycle counts, managing shipping and processing goods in, and general warehouse operations. A forklift licence would be a big plus but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well-established company, then this position may be the right fit for you.

Working week:

• Monday to Thursday 8:00-5:00pm
• Friday 8:00 - 2:30pm

Package:

• Excellent starting salary
• Free parking
• 20 Days Holidays plus 8 Bank Holidays
• Auto-enrolment pension
• Monthly bonus after your probation period
• Excellent long-term prospects and progression opportunities
• International travel and training events.