Customer Service Representative

Do you have call centre experience and are immediately available?

I am currently recruiting for a Customer Service Representative to join my client who specialise within the Manufacturing industry, on a 2 month contract.

Day to Day role as a Customer Service Representative –

• Providing helpdesk support and advice via telephone and email to customers.
• Manage queries, supporting the entire process until completion.
• Have a basic understanding of products and services offered.
• General administrative tasks.
• Ensure customer enquiries are completed and actioned in accordance with Helpdesk KPI’s.

Key skills and experience for the Customer Service Representative role –

• Experience in customer service within an office environment.
• Able to demonstrate customer service and telephone skills.
• Proficient in Microsoft Packages.
• Ability to work flexibly and adapt to change at short notice.
• Strong multitasking skills.
• Call centre experience is ESSENTIAL.

Benefits and extra information for the Customer Service Representative role –

• £12P/H
• Monday – Friday shift based rota between 07:30AM – 18:00PM
• Onsite parking.

If you are interested in the Customer Service Representative role, please submit your CV below.