Customer Service Rep5438 5784 RaleighLaGrange Rd

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Domino's Franchise
Whitehaven
GBP 40,000 - 60,000
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Job description

Job Description

We are looking for a customer-oriented service representative. A customer service representative, or CSR, provides product/service support. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities

  1. Manage large amounts of incoming calls
  2. Assist in preparing food orders
  3. Daily and weekly cleaning tasks
  4. Identify and assess customers’ needs
  5. Handle customer complaints and provide appropriate solutions
  6. Follow procedures, guidelines, and policies

Qualifications:

  1. Excellent communication and presentation skills
  2. Ability to multi-task, prioritize, and manage time effectively
  3. Customer Service Representatives must be at least 16 years of age.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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