Enable job alerts via email!

Customer Service Practitioner, Level 2 – Spinney Hill Medical Centre

Heart of England Training

Leicester

Hybrid

GBP 40,000 - 60,000

20 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

An exciting opportunity awaits at a forward-thinking inner-city GP practice, seeking a Patient Advisor Apprentice to join their friendly team. This role involves providing essential reception and administrative support to enhance patient care, including assisting patients, managing medical records, and liaising with healthcare providers. With a focus on developing key skills in a dynamic environment, this apprenticeship offers invaluable experience in the NHS and prepares you for a successful career in healthcare. Embrace the chance to make a difference in primary care while working alongside dedicated professionals in a supportive setting.

Strong communication and customer care skills are essential.
IT and administrative skills are necessary for the role.

Assist patients at reception and on the phones.
Handle medical record filing and prescription issuing.
Liaise with pharmacies and care homes.

Communication skills

IT skills

Organisation skills

Customer care skills

Administrative skills

Team working

Patience

GCSE or equivalent in Maths and English (grade 4)

Patient Advisor Apprentice

Hiring 2. Due to a growing caseload, an exciting opportunity has arisen, and Spinney Hill Medical Centre is therefore seeking to recruit a full-time Patient Advisor to join our friendly team! We would like a dynamic individual who is committed to taking Primary Care forward to come and join us!

What you'll do at work:

The main role of the post-holder will be to provide general reception and administrative duties as part of the patient advisor team which will include:

Assisting patients on reception and on the phones
Medical record filing
Dealing with tasks from GP’s
Issuing prescriptions
Liaising with pharmacy’s / Care homes and UHL

Where you'll work:

143 ST. SAVIOURS ROAD, LEICESTER, LE5 3HX

Requirements

Desirable qualifications

GCSE or equivalent in Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Administrative skills
Team working
Patience

Other requirements

To be eligible, you must have lived in the UK for 3 years prior to the apprenticeship start date and not be undertaking another apprenticeship or other qualification at the same time. The intention is for the postholder to work predominately from home; however, it is a requirement to attend our offices or sites within Warwick District as required. Any costs for travel from home to the office will be met by the successful candidate. However, office and hybrid working are also available.

About this company

We are an inner-city GP practice and are composed of two sites. Spinney Hill Medical thrives on providing a dignified and reputable service to all of our patients & service users.

After this apprenticeship

This role will give you good experience in a business environment for the future.
NHS experience.

For more information and to apply please click here.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs