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Customer Service Manager Rebel - Mitchelton
Buscojobs
Greater London
On-site
GBP 25,000 - 35,000
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Job summary
Join a passionate team as an Assistant Store Manager, where you will lead and inspire your team to deliver exceptional customer service and drive sales. This dynamic role requires a confident leader who can set goals, manage performance, and ensure the store is visually appealing and safe for customers. With a focus on operational excellence, you will coach your team to resolve queries professionally while promoting a culture of safety. This position offers long-term career opportunities and a range of benefits, making it an exciting opportunity to grow within a leading retail organization.
Benefits
Salary + Super + bonus potential
Rotating roster - every second weekend off
Generous Parental Leave Policy
Perks Program - corporate rates on travel and health
Long-term career opportunities
Qualifications
- Experienced retail leader with a focus on customer service and sales.
- Strong understanding of visual merchandising and store presentation.
Responsibilities
- Guide team members to achieve excellence in customer service.
- Ensure store is well presented and engaging for customers.
Skills
Leadership
Customer Service
Visual Merchandising
Complaint Resolution
Safety Awareness
Job description
Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved.
- You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis.
- You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy, and engaging for customers.
- You model exceptional customer service and can coach a team to deliver the same.
- You have the ability to resolve complaints and queries in a professional manner.
- You are focused on zero harm and understand the safety of our customers and team is top priority.
- Salary + Super + great bonus potential.
- Rotating roster - every second weekend off.
- Generous Parental Leave Policy, supporting both primary and secondary carers.
- Great benefits via the “Perks Program” - corporate rates on travel, accommodation, health and fitness, financial services, insurances, and entertainment.
- Long-term career opportunities across Super Retail Group.
Apply today to join Australia's biggest sporting team! Closing date subject to change.
Rebel Limited is an Australian sport equipment and related apparel chain.
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