Customer Service Manager

Solution47 Recruitment is seeking a Customer Service Manager for a client based in Sawston.

The ideal candidate will have experience managing a busy, vibrant office where no two days are the same.

As a Customer Service Manager, you will be responsible for overseeing teams of customer service representatives.

Duties include:

1. Answering customer questions and resolving problems
2. Setting team goals
3. Monitoring progress
4. Training staff members
5. Familiarity with using online chat facilities

The ideal candidate will have:

1. Customer service skills
2. Excellent verbal and written communication skills
3. Attention to detail
4. Self-motivation to use their initiative and to innovate when required
5. Previously worked in a sales role

For more information, call us.

Job Info

Job Title: Customer Service Manager

Company: CV-Library

Location: Peterborough, Cambridgeshire

Posted:

Closes:

Sector: Retail & Purchasing

Contract: Permanent

Hours: Full Time