Customer Service Manager

Customer Service Manager - Avonmouth

Our long-term client is seeking a passionate and driven Customer Service Manager to join their expanding team.

About the Role

As the Customer Service Manager, you will:

1. Lead and oversee a close-knit customer service team, ensuring high levels of customer satisfaction.
2. Collaborate with Sales, Production, and Logistics teams to support business growth.
3. Oversee order processing, exports, and key account management.
4. Monitor stock levels, resolve customer complaints, and ensure on-time deliveries.
5. Mentor and develop your team to drive performance and foster a proactive work environment.

What We Offer

Competitive salary: Up to £37,500 per year + annual bonus.

25 days holiday plus bank holidays (pro rata) and Christmas shutdown.

Enhanced pension contributions and private healthcare scheme.

Free on-site parking and additional perks like a cycle-to-work scheme and wellbeing programme.

About You

1. Proven leadership and team management experience.
2. A genuine passion for delivering exceptional customer service.
3. Strong communication and problem-solving skills with a results-driven mindset.
4. Detail-oriented, adaptable, and proactive in identifying improvements.
5. Reliable commute to Avonmouth is essential.

Details

Full-time, Monday to Friday.

Immediate start available.

If you're ready to lead a dynamic team in a growing global business, apply now!

Job Info

Job Title: Customer Service Manager

Company: [Company Name]

Location: Bristol, Bristol

Posted: Jan 14th 2025

Closes: Feb 14th 2025

Sector: Customer Services

Contract: Permanent

Hours: Full Time

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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