Customer Service Executive / Agent / No Experience Required

Customer Service Executive / Agent / No Experience Required

IS THIS YOU?

• Are you a natural communicator with a passion for helping others?
• Do you have excellent written and verbal communication skills?

If so, we have an exciting opportunity for you to join a team as a Customer Service Executive / Agent based in Bishop’s Stortford, Hertfordshire.

NO EXPERIENCE REQUIRED – FULL TRAINING PROVIDED

If you have worked as a Customer Service Executive / Agent within an office or customer-facing environment, then great. If not, don’t worry the company will provide full training and support to get you up to speed.

SALARY: up to £25,000 per annum + Benefits

LOCATION: Bishop’s Stortford, Hertfordshire

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for someone who has a friendly and helpful manner that wants to work as a Customer Service Executive / Agent who also has great listening skills with the ability to go that extra mile to support customers.

Working as a Customer Service Executive / Agent, you will be the first point of contact for customers, providing outstanding service and support.

As the Customer Service Executive / Agent, your role will involve handling customer enquiries, resolving issues, and ensuring a smooth and positive experience for everyone you assist. This role is ideal for someone who enjoys interacting with people and has a genuine desire to help.

DUTIES

Once trained, your duties as a Customer Service Executive / Agent include:

• Responding to customer enquiries via phone, email, and live chat
• Resolving customer issues efficiently and professionally
• Maintaining accurate records of customer interactions
• Providing product information and guidance
• Collaborating with other departments to ensure customer satisfaction
• Upholding the company's high standards of service

CANDIDATE REQUIREMENTS

• No previous experience required – full training will be provided
• Excellent written and verbal communication skills
• A positive attitude and a customer-first mindset
• Ability to work effectively in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Willingness to learn and develop new skills

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us, you are hereby giving us your express consent to submit your details to our Client for this purpose.