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Customer Service Executive

CBC Recruitment Solutions

Manchester

Hybrid

GBP 30,000 - 38,000

Full time

15 days ago

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Job summary

An established industry player is seeking a Customer Service Executive to join their rapidly growing asset finance business. This role is pivotal in providing exceptional customer service while managing collections and ensuring compliance with FCA regulations. The ideal candidate will be a strong communicator with a solutions-oriented approach and a dedication to integrity and customer care. Join a dynamic team where your contributions will directly impact the customer experience and support the company's ambitious growth plans. This opportunity is perfect for those looking to make a meaningful difference in a thriving environment.

Qualifications

  • Strong communication skills and a solutions-oriented mindset are essential.
  • Commitment to high standards of integrity and customer care.

Responsibilities

  • Deliver exceptional customer service and manage collections.
  • Ensure regulatory compliance throughout the customer journey.

Skills

Communication Skills
Customer Care
Problem Solving

Job description

Customer Service Executive

Location: Manchester

Salary: To £38,000 plus bonus and benefits

Our client is a fast-expanding, substantially backed asset finance business specialising in the provision of a range of funding options into the UK SME and mid-corporate sectors.

As they continue to execute their plan for ambitious growth, they are keen to appoint a Customer Services Executive.

As a representative of an FCA-regulated firm, you will play a critical role in delivering exceptional customer service, managing collections, and ensuring regulatory compliance throughout the life cycle of the customer journey.

The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and a commitment to upholding the highest standards of integrity and customer care.

In the first instance, please send your CV in confidence to lucy@cbcrs.co.uk.

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