Customer Service Coordinator

Permanent

Daventry - office based

Monday to Friday - 8.30am - 5pm / 9am to 5.30pm (alternate weeks)

£25,500pa

Our client, a leader in the automotive parts industry, is looking for a Customer Service Coordinator to join their busy and extremely friendly team. This is a great role for a lively individual with strong Excel skills (ideally V look ups / pivot tables) and a confident communication style.

The key responsibilities of a Customer Service Coordinator:

1. Dealing with existing customers to build relationships.
2. Processing orders and dealing with order, stock, and delivery enquiries/requests.
3. Using SAP and Excel.
4. Taking orders through phone, email, and EDI interfaces.
5. Dealing with the external sales team and offering support to them and their customers.

The skills & qualities needed to be a Customer Service Coordinator:

1. Strong IT skills including Microsoft Excel (ideally V look ups / pivot tables).
2. Great communication skills - energetic and friendly.
3. Proven experience in a customer service position - ideally office/phone based.
4. Attention to detail - able to differentiate products and ensure all order details are correct.
5. Can work as part of a team as well as alone.

Benefits of working as a Customer Service Coordinator:

1. 25 days holiday plus bank holidays (rising by 1 per year up to 30).
2. Enhanced company pension package.
3. Life assurance.
4. Health insurance, dentist and optician (with option to add children and partners to private medical).
5. On site, free parking.

Interested?

Please apply below.

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