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Customer Service Assistant (Games)

HB Leisure

Brighton

On-site

GBP 40,000 - 60,000

Full time

3 days ago
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Job summary

An established industry player is seeking enthusiastic Customer Service Assistants to join their vibrant team in a fun theme park environment. This role offers the chance to develop valuable skills while ensuring guests enjoy their experience with skill games. With competitive pay and opportunities to travel to amazing locations worldwide, this position is perfect for those who thrive in dynamic settings. Join a company that values a positive work culture and provides excellent career possibilities, including a daily bonus scheme and extensive wellbeing resources.

Benefits

Daily Bonus Scheme
Recommend A Friend Bonus
Winter Opportunities
Discounts to Retailers
Virtual GP Service
Employee Assistance Programme
Virtual Gym Access

Qualifications

  • Strong customer service and communication skills are essential.
  • Must be reliable and possess a positive, outgoing personality.

Responsibilities

  • Run skill games while delivering excellent customer service.
  • Ensure guests have fun while playing games.

Skills

Customer Service
Communication Skills
Positive Attitude
Reliability
Ability to Follow Instructions

Job description

Employer: HB Leisure
Location: Brighton, East Sussex, United Kingdom
Salary: £12.21 to £12.21 per hour
Daily Bonus Scheme
Closing date: 16 Apr 2025

Job Type: Sales, Admin, Customer Service, Operations
Sector: Leisure & Travel
Contract Type: Full Time

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here at HB Leisure; we don't just open doors to a career in the leisure industry, but we also offer the opportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

In return we will offer you:

  • Competitive rates of pay
  • Daily Bonus Scheme
  • Recommend A Friend Bonus (Subject to T&C's)
  • Winter Opportunities between your Seasonal Contract
  • Discounts to hundreds of top retailers
  • Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations.

Person Specification:

  • Great customer service, communication skills and a positive, outgoing personality.
  • Honest, reliable and a responsible individual with a strong work ethic.
  • Ability to offer good availability on weekdays and weekends (including bank holidays).
  • Ability to follow instructions and comply with all company standards.
  • Have reliable transportation – due to the location of the site.
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