Customer Service Assistant, Finmere

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Hourly Rate: £11.75 above 21 | £10.00 aged 18-20 Aged 18+

Bonus Scheme: Quarterly Bonus Incentive!

Company: EG Group

As one of the world's leading independent convenience retailers, our vision is to provide the best level of service to our valued customers. We owe our success to the amazing team at our petrol stations who are truly the heart and soul of our mission.

We are currently looking for a polite, proactive, dedicated, and team-playing individual who can provide outstanding customer service to join our team as a Customer Service Assistant.

What will my role look like?
As a Customer Service Assistant, you will be representing EG Group in a positive, professional manner while performing a range of duties such as engaging with our customers, delivering a fast and friendly service to the highest standards, and working on the till. With your up-sell skills, you will contribute to the store’s goals and increase sales and profits.

What would my main responsibilities be?
(Full training will be provided)

• Identify common suspicious activity and transactions.
• Take delivery of fuel and store stock items.
• Check stock regularly.
• Adhere to Challenge 25 policies on age-restricted items, and checking of ID.
• Ensure the store is well merchandised.
• Keep temperature records in line with procedure.
• Ensure the cleanliness of the site.
• Operate the cash register, handle money, and give correct change.
• Ensure that Food Safety and Health & Safety Policies and Procedures are followed.

What’s in it for me?

To show our appreciation for your hard work, we have a range of benefits you can take advantage of:

• Pay increase upon completion of your 6 months’ probation!
• Food to Go Discounts – 15% off Greggs, Starbucks, Subway & much more.
• Discount partnerships – retail, food, home, garden, electronics & much more.
• 24/7 access to virtual GP & wellbeing service.
• Quarterly bonus incentive.
• Contracted hours.
• Progression & career opportunities.
• Life assurance.
• Employee assistance programme.
• Recognition rewards.
• 10% Discount Card for Asda.
• Work anniversary awards.
• EG Cares benefits & rewards platform.
• Access to the Learning Hub with the most extensive online learning course library in the world.

Apply today to start your fantastic career as our Customer Service Assistant! To apply, please email a copy of your CV with the reference ‘Customer Service Assistant - Finmere 103815'.