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Customer Service Assistant (Arcades)

HB Leisure

Blackpool

On-site

GBP 20,000 - 30,000

Full time

6 days ago
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Job summary

An exciting opportunity awaits at a vibrant theme park environment where you can develop your skills as a Customer Service Assistant. Join a global leader in skilled games and amusements, offering you the chance to work in various locations around the world! This role is perfect for those who thrive in a fun atmosphere and enjoy engaging with guests. With competitive pay, flexible hours, and fantastic career possibilities, including travel to amazing destinations, you’ll be part of a dynamic team that values your contributions. Embrace a career where every day is an adventure!

Benefits

Competitive rates of pay
Flexible working hours
Recommend A Friend Bonus
Winter Opportunities
Retail Discounts
Wellbeing resources
Virtual GP service
Employee assistance programme
Virtual gym access

Qualifications

  • Great customer service skills and communication abilities are essential.
  • Must be honest, reliable, and possess a strong work ethic.

Responsibilities

  • Deliver excellent customer service to guests in the Arcade.
  • Ensure guests have fun playing games and enjoying their experience.

Skills

Customer Service Skills
Communication Skills
Positive Attitude
Reliability

Job description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.

We like to do things differently here at HB Leisure. We don't just open doors to a career in the leisure industry; we also offer the opportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us. Join us working in a fun theme park environment and develop skills that will be recognised throughout your career!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.

In return we will offer you:

  • Competitive rates of pay
  • Flexible working hours
  • Recommend A Friend Bonus (Subject to T&C's)
  • Winter Opportunities between your Seasonal Contract
  • Discounts to hundreds of top retailers
  • Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

  • Great customer service and communication skills with a positive, outgoing personality
  • Honest, reliable, and a responsible individual with a strong work ethic
  • Ability to offer good availability on weekdays and weekends (including bank holidays)
  • Ability to follow instructions and comply with all company standards
  • Reliable transportation due to the location of the site
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