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Customer Service Assistant

Compass Group UK

United Kingdom

On-site

GBP 20,000 - 28,000

Part time

16 days ago

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Job summary

An established industry player is seeking a dedicated Customer Services Assistant to enhance operations in Defence. This role offers the opportunity to deliver exceptional customer service while working in a dynamic environment. You'll be responsible for serving customers, managing cash transactions, and ensuring compliance with health and safety standards. The company values individuality and invests in its employees, providing a supportive atmosphere for career progression. If you're passionate about customer service and thrive in a team-oriented setting, this position is perfect for you.

Qualifications

  • Passion for delivering outstanding service and a friendly demeanor.
  • Ability to work under pressure while maintaining quality service.

Responsibilities

  • Serve customers, ensuring a seamless personalized experience.
  • Handle cash and operate the cash register accurately.
  • Comply with Food Handling and Hygiene standards.

Skills

Customer Service
Communication Skills
Teamwork
Time Management
Decision Making
Initiative

Job description

Customer Service Assistant - Buckley Barracks, Chippenham

We're currently recruiting a dedicated Customer Services Assistant to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 32.5 hours per week.

As a Customer Services Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  1. Serving customers, ensuring they receive an easy and seamless personalised experience
  2. Being knowledgeable about the food service and helping customers with natural service
  3. Representing Universities and maintaining a positive brand image
  4. Handling cash and operating the cash register
  5. Complying with Food Handling and Hygiene standards
  6. Complying with Health and Safety regulations

Our ideal Customer Services Assistant will:

  1. Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  2. Take initiative and make decisions that are right for our customers
  3. Be an excellent team player with great communication skills
  4. Have a desire to succeed in your role
  5. Possess the ability to work under pressure
  6. Demonstrate exceptional timekeeping and reliability
  7. Have a safety-first mindset

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!

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