Customer Service Agent

Austin Fraser
Newcastle upon Tyne
GBP 40,000 - 60,000
Job description

Customer Service Representative
Newcastle - 6+ month's contract
Pay: circa £13 - £20/hour.

Are you passionate about providing exceptional customer service in a fast-paced environment? A Digital Services Provider is currently seeking a Customer Service Representative in Newcastle. In this role, you will utilize your prior experience in customer service and support to assist us in upholding our commitment to delivering excellent service to our clients.

Key Responsibilities:

  1. Engage with customers in a professional and courteous manner to address inquiries, resolve issues, and provide assistance.
  2. Utilize your prior experience in customer service to handle a variety of customer interactions efficiently and effectively.
  3. Collaborate with team members and other departments to ensure timely resolution of customer concerns and inquiries.
  4. Maintain confidentiality and handle sensitive customer data with the utmost care and discretion.
  5. Demonstrate a strong customer focus and dedication to delivering an outstanding customer experience with every interaction.

If you're ready to make a positive impact and thrive in a customer-focused environment, apply now!

This is an urgent vacancy; shortlisting will take place this week and next. If this is of any interest, please apply directly to the ad or send your current CV.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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