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Customer Service Agent
Randstad Technologies Recruitment
Newcastle upon Tyne
On-site
GBP 40,000 - 60,000
Full time
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Job summary
An established industry player is urgently seeking a Customer Service Advisor to join their dynamic team in the banking sector. This role involves providing exceptional assistance to customers, addressing their queries, and ensuring a high level of service. You will thrive in a fast-paced environment, working with sensitive customer data while focusing on customer satisfaction. This is a fantastic opportunity to enhance your skills within a reputable organization, with the potential for contract extension. If you are passionate about customer service and ready to make an impact, this position is for you!
Qualifications
- Experience in customer service roles is essential.
- Knowledge of banking or financial services is a plus.
Responsibilities
- Assist banking customers with their issues and queries.
- Work as part of a large customer service team.
Skills
Job description
Customer Service Advisor
Pay: £13 - £21 per hour
Location: Newcastle Upon Tyne
A well-known banking/financial sector client is urgently seeking a Customer Service Advisor to join their team on a 6 Month Contract (likely to be extended).
As a Customer Service Advisor, you will be providing assistance to banking customers and helping them with their issues and queries.
You will be part of a large customer service team, based in Newcastle.
Essential Skills:
- Prior experience in Customer Service / Customer support roles
- Experience in banking / insurance / financial services customer service would be an advantage
- A strong customer focus and ability to work with sensitive customer data
- Able to work in a fast-paced environment
This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it to visweswari.achanta@ (url removed).
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
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