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Customer Service Agent
Randstad Technologies
Newcastle upon Tyne
On-site
GBP 40,000 - 60,000
Full time
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Job summary
An established industry player is seeking a passionate Customer Service Representative to join their team in Newcastle. In this role, you will leverage your customer service experience to provide exceptional support and ensure a positive experience for clients. Your ability to engage professionally with customers, resolve inquiries, and maintain confidentiality will be key to your success. This position offers the opportunity to thrive in a fast-paced environment while making a significant impact on customer satisfaction. If you are dedicated to delivering outstanding service and enjoy working collaboratively, this role is perfect for you.
Qualifications
- Prior experience in customer service is essential.
- Strong communication skills are necessary for effective customer interactions.
Responsibilities
- Engage with customers professionally to address inquiries and resolve issues.
- Collaborate with team members to ensure timely resolution of customer concerns.
Skills
Job description
Customer Service Representative
Newcastle - 6+ month's contract
Pay: circa GBP13 - GBP20/hour.
Are you passionate about providing exceptional customer service in a fast-paced environment? A Digital Services Provider is currently seeking a Customer Service Representative in Newcastle. In this role, you will utilize your prior experience in customer service and support to assist us in upholding our commitment to delivering excellent service to our clients.
Key Responsibilities:
- Engage with customers in a professional and courteous manner to address inquiries, resolve issues, and provide assistance.
- Utilize your prior experience in customer service to handle a variety of customer interactions efficiently and effectively.
- Collaborate with team members and other departments to ensure timely resolution of customer concerns and inquiries.
- Maintain confidentiality and handle sensitive customer data with the utmost care and discretion.
- Demonstrate a strong customer focus and dedication to delivering an outstanding customer experience with every interaction.
If you're ready to make a positive impact and thrive in a customer-focused environment, apply now!
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