Customer Service Advisor - Waste Management & Recycling Account Management

Customer Service Advisor – Waste Management & Recycling Account Management

HYBRID WORKING OPPORTUNITY AVAILABLE FOR AN EXPERIENCED WASTE MANAGEMENT AND RECYCLING CUSTOMER SERVICE ADVISOR OR OFFICE SUPERVISOR, TO SUPPORT A GENERAL WASTE SERVICES OPERATION.

TITLE: Customer Service Advisor – Waste Management & Recycling Account Management

LOCATION: 50% home based with travel to Northants / Bucks area.

ROLE: We are currently seeking an experienced Customer Service Manager to join our client’s commercial division and lead their Internal Commercial Team. The successful candidate will oversee the existing commercial team, ensure the delivery of excellent customer service, and facilitate bookings and enquiries from commercial customers. This is a hands-on role where you will be responsible for setting standards, developing the team, maintaining relationships with commercial customers, and ensuring SLAs and expectations are met.

EXPERIENCE: Our client is looking for an experienced Customer Service Advisor with a background in waste management. Highly organised, detail-oriented, and possess excellent communication and time management skills.

YOU MAY HAVE HAD EXPERIENCE IN: Wood Recycling, Clinical Waste, Hygiene Services, Commercial and industrial Waste, Washroom Services, Metal Recycling, Hazardous Waste, General Waste, Skip Hire.

YOU MAY HAVE BEEN A: Customer Service Advisor, Office Supervisor, Internal Sales Manager, Account Team Leader, Internal Account Manager in the Waste Management sector.

VAC REF NO.: AA24CSA1

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