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Customer Service Advisor - Uncapped Commission
EE
North Shields
On-site
GBP 25,000 - 26,000
Full time
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Job summary
An established industry player is seeking a dynamic Customer Service Advisor to join their Sales Team in North Tyneside or Gosforth. This role is perfect for those who excel in communication and relationship-building. You'll engage with customers over the phone, helping them discover the best products to enhance their digital experiences. With a supportive environment, tailored training, and a focus on personal development, this position offers a fantastic opportunity to grow your career while enjoying a competitive salary and a range of attractive perks. If you're ready to make a difference, this is the role for you!
Benefits
Qualifications
- Confident communicator with a knack for building relationships.
- Ability to engage customers and understand their needs.
Responsibilities
- Engage with customers over the phone to enhance their digital lives.
- Discuss and recommend suitable products and services.
Skills
Job description
Where: EE North Tyneside OR EE Gosforth
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission
Start Date: April 2025 onwards
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside or Gosforth?
What’s in it for you?
A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
Volunteering days, so you can give back to your local community.
Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career.
What are you waiting for?
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