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Customer Service Advisor (Portuguese speaker)
Holt Recruitment
Bournemouth
Hybrid
GBP 26,000
Full time
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Job summary
An exciting opportunity awaits at a global technology marketing agency for a Customer Service Advisor who speaks Portuguese. This role offers a full-time, permanent position with no prior experience required, making it ideal for those looking to kickstart their careers. You'll be responsible for processing leads, maintaining customer databases, and providing exceptional service to clients. Enjoy a hybrid work setup, generous annual leave, and comprehensive training to enhance your skills. Join a vibrant team and take the next step in your career with this rewarding position that promises growth and development.
Benefits
Qualifications
- Must be a native Portuguese speaker with a desire to develop skills.
- Proficient in Microsoft and IT with strong customer service abilities.
Responsibilities
- Process leads and qualify them for sales involvement.
- Deliver excellent customer service to inbound and external teams.
Skills
Tools
Job description
Role: Customer Service Advisor (Portuguese speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Portuguese speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Portuguese speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development: Full training provided.
What’s the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Portuguese native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Portuguese-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77854
Division: Commercial Division
Job Role: Customer Service Advisor (Portuguese speaker)
Location: Bournemouth
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