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Customer Service Advisor (Italian speaker)
Holt Recruitment
Bournemouth
Hybrid
GBP 26,000
Full time
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Job summary
An exciting opportunity awaits at a global technology marketing and sales agency in Bournemouth! They are seeking a Customer Service Advisor who is a native Italian speaker. This full-time role offers a hybrid work setup, allowing for a blend of in-office and remote work. You'll be responsible for processing leads, delivering exceptional customer service, and maintaining accurate CRM data. With no prior experience required, this position is perfect for someone eager to learn and grow in a supportive environment. Join a team that values your ambition and drive while enjoying competitive benefits and performance bonuses.
Benefits
Qualifications
- Must be an Italian native speaker with a desire to develop skills.
- No prior experience required, but ambition is essential.
Responsibilities
- Process leads and qualify them for sales involvement.
- Deliver excellent customer service and maintain CRM accuracy.
Skills
Tools
Job description
Role: Customer Service Advisor (Italian speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Italian speaker) to join the company on a full-time, permanent basis. This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be an Italian speaker.
Benefits:
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year
- Learning & Development: Full training provided
What’s the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved (No cold leads are involved)
- Track and document all lead generation activities and results
- Delivering excellent customer service to inbound and external teams and customers
- Using Microsoft 365
- Maintain and update the CRM database with accurate customer and pipeline information
What do you need as a Customer Service Advisor?
- Italian native speaker
- Proficient with Microsoft and IT
- Desire to develop your skills and career
- To be ambitious and driven
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Italian-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77887
Division: Commercial Division
Job Role: Customer Service Advisor (Italian speaker)
Location: Bournemouth
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