Customer Service Advisor (Hybrid)

Join our client's vibrant Customer Care Team and elevate your career in a role that blends service excellence with professional growth. We are seeking a passionate Customer Care Representative who can deliver first-class service and build lasting relationships with customers and members.

What You'll Do:

• Handle customer queries and complaints from start to finish.

• Collaborate with suppliers, members, and internal teams to find solutions.

• Maintain a high standard of communication and accuracy in all interactions.

• Work with SAP and CRM systems (advantageous but not essential).

Skills & Experience:

• Minimum 2 years in customer care, preferably in retail. Exceptional written and oral communication skills.

• Strong organisational skills

• Someone who enjoys communicating and loves looking after their customers

Why Apply?

• Hybrid Working: Balance work-from-home flexibility with in-office support

• Team Environment: Join a small, collaborative team where your contributions make a real impact.

• Opportunity to progress: The chance to learn more and develop a wonderful career for yourself

If you’re dedicated to customer satisfaction, organized, and eager to grow within a supportive setting, apply now by contacting Sam today.