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Customer Service Advisor - German Speaking
Interaction - York
Northampton
On-site
GBP 27,000 - 30,000
Full time
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Job summary
An established industry player is looking for a dedicated German-speaking Customer Service Agent to enhance their customer support team. In this exciting role, you will manage customer inquiries, coordinate delivery schedules, and provide exceptional product support. This position offers a dynamic work environment where your communication and problem-solving skills will shine as you collaborate with a team to ensure customer satisfaction. If you are passionate about delivering outstanding service and thrive in a fast-paced setting, this opportunity is perfect for you.
Qualifications
- Fluent in both German and English is essential.
- Previous customer service experience is desirable.
Responsibilities
- Manage customer inquiries via phone and email.
- Coordinate delivery schedules and resolve issues.
Skills
Job description
Job Description: German Speaking Customer Service Agent
Location – Lodge Farm Northampton Full-time
Contract – Permanent
Salary – £27,500 – £29,500
Position Summary
We are seeking a dedicated and enthusiastic German-speaking Customer Service Agent to join our clients Customer Service team. The successful candidate will be responsible for managing customer inquiries, coordinating delivery schedules, and providing exceptional support to our customers.
Key Responsibilities:
- Manage customer inquiries via phone and email.
- Coordinate delivery schedules and resolve any issues that arise.
- Provide product information and support to customers.
- Maintain accurate records of customer interactions.
- Work collaboratively with other team members to enhance customer satisfaction.
Minimum Requirements:
- Fluent in German and English.
- Previous experience in customer service is desirable.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment.
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