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Customer Service Advisor - £28,000

Office Angels

Bournemouth

On-site

GBP 28,000

Full time

2 days ago
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Job summary

An exciting opportunity awaits in a dynamic and thriving team as a Customer Service Advisor. This role involves assisting customers through various channels, ensuring their needs are met with a positive attitude and strong problem-solving skills. You will thrive in a lively environment that values collaboration and communication. The company offers a fantastic benefits package, including early finish Fridays and social outings, making it an ideal place for those passionate about customer service. If you are ready to make a difference in a fast-paced setting, this role is perfect for you!

Benefits

Early finish Fridays
Social outings
Summer parties
Birthday off
Monthly team awards

Qualifications

  • Experience in a fast-paced customer service role is essential.
  • Strong communication and organisational skills are required.

Responsibilities

  • Assist with customer enquiries via phone and email.
  • Process and track customer orders while solving complaints.

Skills

Excellent communication skills
Organisational skills
Problem solving skills
Attention to detail
Positive attitude
Experience in fast-paced roles

Tools

Microsoft Office

Job description

Do you have experience of working within a fast paced customer service role? If so, we have the perfect opportunity for you!


You will be working within a lively, high energy and sociable environment and the company offers an outstanding benefits package including early finish Fridays, social outings, summer parties, your birthday off & monthly team awards!


APPLY NOW!!


JOB TITLE:

Customer Service Advisor


HOURS:

9:00 - 5:00, Monday to Thursday & 9am - 4pm on Fridays!


START:

ASAP


SALARY:

£28,000


LOCATION:

Bournemouth


CULTURE:

Dynamic & thriving passionate team


The role:
  1. Assisting with customer enquiries through telephone and email
  2. Processing and tracking customer orders
  3. Problem solving complaints and customer issues
  4. Collaborating with departments to assist with queries
  5. Preparing customer documents and reports
  6. Updating the in-house system with customer records
  7. Providing a high level of administrative support

What You'll Bring:
  1. Excellent communication and organisational skills
  2. Previous experience within a fast paced role
  3. Positive attitude with a passion for helping others
  4. Strong problem solving skills and attention to detail
  5. Confident using Microsoft office

Contact our team today to hear more about this or other opportunities.

Office Angels South Coast Team - (phone number removed) or email your CV to (url removed)


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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