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Customer Service Advisor - £28,000!

Office Angels

Bournemouth

On-site

GBP 28,000

Full time

2 days ago
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Job summary

An exciting opportunity awaits in a dynamic and thriving environment for a Customer Service Advisor. This role is perfect for someone who thrives in a fast-paced setting and enjoys assisting customers. You will be responsible for handling inquiries, processing orders, and providing administrative support while working within a sociable team. The company offers fantastic perks such as early finish Fridays, social outings, and even your birthday off! If you have a passion for helping others and possess strong communication skills, this position is ideal for you.

Benefits

Early finish Fridays
Social outings
Summer parties
Birthday off
Monthly team awards

Qualifications

  • Experience in a fast-paced customer service role is essential.
  • Strong communication and problem-solving abilities are required.

Responsibilities

  • Assist customers with inquiries via phone and email.
  • Process and track customer orders while providing administrative support.
  • Collaborate with departments to resolve customer issues.

Skills

Excellent communication skills
Organisational skills
Problem solving skills
Attention to detail
Positive attitude
Customer service experience

Tools

Microsoft Office

Job description

Do you have experience of working within a fast paced customer service role? If so, we have the perfect opportunity for you!


You will be working within a lively, high energy and sociable environment and the company offers an outstanding benefits package including early finish Fridays, social outings, summer parties, your birthday off & monthly team awards!


APPLY NOW!!


JOB TITLE: Customer Service Advisor


HOURS: 9:00 - 5:00, Monday to Thursday & 9am - 4pm on Fridays!


START: ASAP


SALARY: £28,000


LOCATION: Bournemouth


CULTURE: Dynamic & thriving passionate team


The role:


  • Assisting with customer enquiries through telephone and email
  • Processing and tracking customer orders
  • Problem solving complaints and customer issues
  • Collaborating with departments to assist with queries
  • Preparing customer documents and reports
  • Updating the in-house system with customer records
  • Providing a high level of administrative support

What You'll Bring:


  • Excellent communication and organisational skills
  • Previous experience within a fast paced role
  • Positive attitude with a passion for helping others
  • Strong problem solving skills and attention to detail
  • Confident using Microsoft Office

Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - 01202 557789 or email your CV to alice.pooley@office-angels.com

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