Customer Service Advisor - French Speaking

Advancing People; Stone; Hybrid; GBP 27,000; Full time

Job description

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in Stone, Staffordshire.

As a French Speaking Customer Service Administrator, your responsibility will be to work with clients primarily in the French speaking region while also covering the English speaking markets. You will provide excellent customer service via phone or email and ensure enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

• Receive incoming calls
• Deliver high quality customer service
• Assist with new customer enquiries
• Process orders received via telephone, fax, email, or internet
• Be proactive in the area of customer retention

Person Specification:

• Fluent in French & English
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full-time permanent position offering an annual basic salary of up to £27,000 + attractive company benefits.

This is a remote/work from home position. If successful, you would need to commute to Stone, Staffordshire 3 times a week.

Monday - Friday, 37.5 hours a week.

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.